GreenCan Eco Packaging - Terms and Conditions
Thank you for choosing GreenCan Eco Packaging! We look forward to bringing your creations to life. The following terms and conditions apply to all orders placed with us.
- Artwork Confirmation
All artwork approvals are final. Once the artwork has been confirmed by the customer, no changes can be made. It is the customer's responsibility to ensure that all design elements, including colors and dimensions, are accurate before approval.
- Color Charges
A fee of A$130 will be applied for each desired color in the packaging design. This fee covers the cost of color matching and production setup.
- Custom Packaging Sales
All sales of custom packaging are final. We do not offer refunds, returns, or exchanges for custom packaging orders, as these items are tailored specifically to your needs.
- Warehousing and Storage Fees
GreenCan Packaging offers free warehousing and storage for the first four (4) months from the date of order fulfillment. After this period, a storage fee of $35 per pallet will be charged each month for any remaining inventory. These charges will be invoiced monthly and are payable under the agreed payment terms.
- Estimated Delivery Time
The estimated delivery time for custom packaging orders is 45-60 days from the date of artwork approval. While we strive to meet this timeline, please note that delivery times are estimates and may be subject to delays due to factors beyond our control, including shipping delays, customs clearance, or production issues.
- Shipping and Handling Fees
Shipping and handling fees will be included in the final invoice. Additional charges may apply based on the final shipping destination, special handling requirements, or carrier surcharges. We will inform you of any extra costs prior to shipping.
- Variations in Artwork, Color, and Quantity
Please allow for a variance of +/- 5% in artwork dimensions, color accuracy, and quantity. These slight variations are a standard part of the production process and may occur due to manufacturing limitations.
- Payment Terms
Payment terms will be detailed in the sales order provided to the customer. The following conditions apply to all orders:
- For sales orders under A$5,000: Full payment is required at the time of order placement.
- For sales orders over A$5,000: A 50% deposit is required at the time of order placement, with the remaining balance due before delivery or prior to shipment.
All payments must be made within the agreed-upon terms as outlined in the sales order. GreenCan Eco Packaging reserves the right to withhold production or delivery of goods if the payment terms are not met. Any delay in payment may result in production delays, shipping delays, or order cancellation.
Failure to comply with payment terms may also result in a late fee of 5% per month on overdue balances. GreenCan Eco Packaging reserves the right to impose this fee until the outstanding balance is settled.
- Force Majeure
GreenCan Eco Packaging is not responsible for any delays or inability to fulfill an order caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transportation interruptions, or government actions.
- Intellectual Property
All designs, logos, and artwork provided by the customer remain the intellectual property of the customer. GreenCan Eco Packaging will not reproduce or distribute any artwork without prior written consent from the customer. However, GreenCan Eco Packaging retains the right to use the designs and artwork created for the customer as inspiration for future projects. This may include showcasing the work in our portfolio, marketing materials, or other promotional activities while ensuring that the customer’s proprietary information is not disclosed.
- Changes to Terms
GreenCan Eco Packaging reserves the right to amend these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following any changes constitutes your acceptance of the revised terms.
- Contact Information
For any questions or concerns regarding your order or our terms, please contact us at info@greencan-pack.com.